Akxens Logo
IndonesiaFinTech / BankingLive in production

Case Study

BNI

Branchless Banking Agency App

A bank in the pocket of every field agent.

See the results
BNI Branchless Banking Agency App interface designed and built by Akxens
45%
Reach increase
2M+
Monthly transactions
Project
Engagement type
Android Native
Core technology

Quick Answer

What is BNI?

The BNI agency banking app is a branchless banking solution built by Akxens for Bank Negara Indonesia. Field agents use a secure Android app to open accounts, send transfers, and process bill payments for customers in remote areas, even with weak or no internet connectivity.

The challenge

Millions of Indonesians in rural areas live far from bank branches. BNI needed to extend core banking services to unbanked communities through local agents, securely and on low-end devices.

The solution

Akxens built a native Android agency app with encrypted offline storage, biometric agent login, and queued transactions that sync to the core banking system when a connection is available.

How we built it

Our delivery approach for BNI, from discovery to launch.

  1. 01

    Field research

    Studied agent workflows and connectivity conditions in rural regions.

  2. 02

    Offline-first design

    Designed encrypted local storage and a safe transaction queue.

  3. 03

    Core banking integration

    Connected account opening, transfers, and bill payments to BNI systems.

  4. 04

    Agent rollout

    Piloted with agents, refined the UX, and scaled nationally.

Key features

What BNI delivers for its users every day.

  • Android Native
  • Java
  • SQLite
  • Encryption
  • REST APIs

Account opening

Agents onboard new customers with e-KYC in minutes.

Transfers & bill pay

Send money and pay utilities from any agent location.

Offline mode

Transactions queue securely and sync when the network returns.

Encrypted by design

Device-level encryption and biometric login protect every session.

The outcome

  • Extended banking services to unbanked rural communities
  • Processed millions of transactions every month through agents
  • Kept services running in low-connectivity areas

BNI: frequently asked questions

What is BNI?

The BNI agency banking app is a branchless banking solution built by Akxens for Bank Negara Indonesia. Field agents use a secure Android app to open accounts, send transfers, and process bill payments for customers in remote areas, even with weak or no internet connectivity.

What technology was used to build BNI?

BNI was built by Akxens using Android Native, Java, SQLite, Encryption, REST APIs.

Can Akxens build a platform like BNI for my business?

Yes. Akxens designs and builds custom FinTech / Banking software like BNI, from discovery and architecture to launch and ongoing support. Book a call to discuss your requirements.

Akxens Discovery

What will you discover?